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Since May 25, 2018, the new General Data Protection Regulation of the European Union, or EU-GDPR for short, applies and with it a new and extended right to information. According to Article 15 of the GDPR, data subjects have the right to receive confirmation from data controllers as to whether personal data are being processed.

Not likely. You want to address your customers correctly. This starts with the correct and full spelling of the name, and ends with a correct, deliverable postal address. Duplicate salutations caused by duplicates in the database can be embarrassing.

Some may see data migration as a chore when introducing new IT systems. However, it is exactly the opposite: Data migration is a great opportunity to systematically cleanse and reprocess data and, if necessary, enrich it with external data.

Wizards for easier data entry have been known in data processing for a long time. Lists help to select possible entries, programs check if the syntax of the e-mail address is valid.

CRM is a business strategy that knows no borders, breaking down not only technological but also cultural walls. In an age in which people think and act less and less locally and more and more globally, quality software must be able to adapt to numerous differences in culture, language, programming, data protection or business processes.

If personal characteristics – e.g. name, address, telephone number – are replaced by pseudonyms, similar data records are no longer recognized with today’s standard methods, even in the case of minor deviations. TOLERANT Software provides a solution for fuzzy searches on fully pseudonymized data.