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In CRM systems, clerks handle many processes every day where the data of new customers needs to be entered. To map this quickly and effectively, TOLERANT products offer a mode for fast data entry.
Number of companies in Germany
When the sun is shining, clouds can be quite pretty, but up close they’re foggy. It’s a bit like that with data clouds: from a distance and in a good consumer climate, a swell thing, but on closer inspection, possibly a zone of dangerously poor visibility.
Customer data is the indispensable foundation of many business activities, especially cloud-based ones like Salesforce. But like any foundation, customer data is not an eternally stable affair. Viewed from a sober distance, a large customer database is more like a gently but constantly churning ocean.
How can you tell if business partners are breaking international rules? Württembergische Gemeinde-Versicherung and Tolerant Software show how processes in customer service can be designed efficiently and securely with consistent data quality management.
On the occasion of the CRM-Expo 2014, TOLERANT managing director Jörg Vogler was interviewed by Prof. Harald Eichsteller (Hochschule der Medien Stuttgart).
The fact that Salesforce’s CRM software is a global success story must be acknowledged without envy – pole position on the world market, over 100,000 customers in medium-sized and large companies, that speaks for itself. But there is a certain sporting appeal in tuning the champion a little more. That’s why we’ve designed a number of tools to further enhance Salesforce’s performance. The result is called TOLERANT Salesforce Connector.
We will be exhibiting at the CRM-Expo again this year (October, 8-10, 2014 in Stuttgart). Under the motto “Clear view of your customers”, we would like to show you what a significant influence data quality has on the insights and decisions you make every day on the basis of your data.
Stuttgart-based software provider TOLERANT Software and Frankfurt-based cloud computing service provider Onlvation are working together to ensure data quality in Salesforce.com’s CRM system using high-quality software. The TOLERANT products are qualified and very proven tools for optimizing customer data and can be easily integrated into existing processes thanks to simple configuration.
Contact us.
We will be happy to help you with your data quality issues.
TOLERANT Software
GmbH & Co. KG
Büchsenstr. 26
70174 Stuttgart, Germany
Phone: +49 711 400 4250
Fax number: +49 711 400 425 01
info@tolerant-software.de
www.tolerant-software.de